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Privacy Policy

At Auraluma Collective, we respect and value your privacy. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website www.auralumacollective.com (the "Website") and interact with our services. Please take a moment to review this Privacy Policy to understand how we handle your personal data.

 

1. Information We Collect

We collect different types of information when you use our Website, including:

Personal Information:
This is information that can identify you personally. We may collect this information when you sign up for our newsletter, fill out a contact form, or purchase a course. The types of personal information we collect include:

  • Name

  • Email address

  • Billing information (e.g., credit card details)

  • Phone number (if provided)

  • Any other personal details you provide voluntarily (e.g., through surveys, forms, etc.)

Non-Personal Information:
This includes information that does not personally identify you but helps us improve the Website and your experience. This information may include:

  • IP address

  • Browser type

  • Device information

  • Referral source

  • Pages viewed on the Website

  • Date and time of visits

  • Other data related to your interactions with the Website

 

2. How We Use Your Information

We may use the information we collect from you for various purposes, including but not limited to:

  • Providing Services: To fulfill orders, provide access to courses or downloadable content, and respond to inquiries.

  • Communication: To send updates, newsletters, or marketing materials (if you have opted in to receive them).

  • Improvement of Website: To personalize your experience and improve the content and functionality of the Website.

  • Customer Support: To assist with customer service and resolve any issues or questions you may have.

  • Legal Compliance: To comply with legal requirements or requests from government authorities.

 

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your personal data with third-party service providers who help us run our business, such as payment processors, email marketing platforms, and website analytics services. These service providers are required to keep your information confidential and only use it for the purposes for which it was provided.

  • Legal Requirements: We may disclose your information if required by law or in response to legal requests from public authorities (e.g., to comply with a subpoena, legal process, or government investigation).

  • Business Transfers: In the event that we sell, merge, or transfer all or a portion of our business, your information may be transferred as part of that transaction.

 

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Website. Cookies are small files stored on your device that help us track your preferences, improve the functionality of the site, and analyze how you use our Website.

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may affect the functionality of certain features on the Website.

 

5. Data Security

We implement appropriate physical, electronic, and administrative measures to protect your personal information. However, no data transmission or storage method is completely secure, and we cannot guarantee the absolute security of your information.

 

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete personal data we have about you.

  • Deletion: You can request that we delete your personal data, subject to certain legal obligations.

  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails or newsletters, you can unsubscribe at any time by clicking the unsubscribe link in the email or contacting us directly.

To exercise any of these rights, please contact us at hello@auralumacollective.com.

 

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When your data is no longer required, we will delete it or anonymize it.

 

8. Third-Party Websites

The Website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

 

9. Children’s Privacy

Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete the information.

 

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will post the updated policy on this page and update the “Effective Date” at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Auraluma Collective
Email: hello@auralumacollective.com

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